Legal

Terms of Use

Last updated: May 6, 2026

1. Eligibility and Accounts

The Service is intended for users who are at least 17 years of age. You represent and warrant that you have the legal power, right, and capacity to enter into this agreement. If you are 17 years of age, you may only use the Service with the verifiable consent of a parent or guardian.

When you create an account, you must provide accurate and complete information. You are responsible for safeguarding your credentials and for any activities under your account.

2. Content and License Grant

You are responsible for all data, text, graphics, videos, and materials (“Content”) that you post via the Service. By posting Content, you grant us a worldwide, non-exclusive license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content.

2.1 Watermarking

You acknowledge and agree that Visible Technologies LLC reserves the right to apply a branded watermark or digital identifier to any Content you share on community or public channels to identify the Service as the source and protect the Content from unauthorized scraping.

2.2 Commercial Use of Likeness (Adults 18+ Only)

If you are at least 18 years of age, you grant Visible a royalty-free, perpetual, irrevocable license to use your User Content, name, and likeness in paid advertisements, promotional materials, and commercial communications without further compensation to you. Users under 18 are strictly excluded from commercial advertising use.

3. Marketplace and Ticketing

Visible provides a platform for users to list and purchase event tickets. Visible acts as a facilitator only and is not the event organizer, promoter, or seller of tickets listed by users.

Venue Verification Disclaimer: Visible does not verify, authorize, or guarantee any relationship between event organizers and the venues listed in their events. The inclusion of a venue name in any event listing does not imply endorsement, authorization, or affiliation between the venue and Visible Technologies LLC.

• Seller Warranty: Sellers must be at least 18 years of age and warrant that tickets listed are authentic and valid for entry. Sellers further warrant that they have all necessary rights, licenses, and authorizations to host or promote the events they list, including authorization from any venue named in the listing.
• No Responsibility: Visible is not responsible for event cancellations, venue changes, the accuracy of venue information provided by organizers, or the conduct of event organizers.

4. Payments and Refunds

Except when required by law, all fees for Subscriptions, one-time payments, and Ticket purchases are non-refundable. Visible does not provide credits or prorated billing for cancelled subscriptions.

• Auto-Renewal: Subscriptions automatically renew unless cancelled at least 24 hours prior to the renewal date.
• Chargebacks: Unauthorized chargebacks are a breach of these Terms and may result in immediate account termination.
• Event Cancellations: Refunds for cancelled events are subject to the specific policy of the event host and payment processor.

5. Affiliate & Plug Program

Visible offers a referral and affiliate program (“Plug Program”) that allows eligible users (“Plugs”) to earn commissions by promoting events listed on the platform. Participation in the Plug Program is subject to these Terms and any additional program guidelines published by Visible.

5.1 Eligibility

To participate as a Plug, you must be at least 18 years of age, have an active Visible account in good standing, and provide all required payout and tax information. Visible reserves the right to approve, deny, or revoke Plug status at its sole discretion.

5.2 Commission Structure

Plugs earn commissions on qualifying ticket sales made through their unique referral links. Commission rates may be a percentage of the ticket sale price or a fixed amount per sale, as determined by Visible and/or the event organizer. Commission rates are subject to change at any time. Visible will make reasonable efforts to notify Plugs of material changes to commission rates.

Commissions are calculated based on completed, valid transactions only. A transaction is considered complete when the buyer has successfully purchased a ticket and the applicable refund and chargeback period has expired.

5.3 Payouts

Commissions are paid out through Visible's designated payment processor (e.g., Stripe Connect, PayPal, or direct bank transfer). To receive payouts, Plugs must provide valid and complete payout information, including banking details or payment processor account credentials.

Payouts are processed on a regular schedule as determined by Visible (e.g., monthly or bi-weekly). Visible may establish a minimum payout threshold, below which earned commissions will roll over to the next payout cycle. Visible reserves the right to withhold payouts pending verification of account activity or investigation of suspected fraud or Terms violations.

5.4 Refunds, Chargebacks, and Commission Adjustments

If a ticket sale attributed to a Plug's referral link is subsequently refunded, cancelled, or subject to a chargeback, the corresponding commission will be revoked. Revoked commissions may be deducted from the Plug's pending balance or offset against future payouts. If a Plug's account balance is insufficient to cover the deduction, Visible reserves the right to recover the amount owed.

Visible is not liable for any losses incurred by a Plug as a result of refunds, chargebacks, or commission adjustments.

5.5 Tax Compliance

Plugs are solely responsible for reporting and paying all applicable taxes on commissions earned through the Plug Program. Visible does not withhold taxes on behalf of Plugs unless required by law.

Plugs who earn commissions at or above the applicable tax reporting threshold (currently $600 USD per calendar year for U.S.-based Plugs) may be required to provide a completed W-9 form (or W-8BEN for non-U.S. persons) before payouts can be processed. Visible will issue IRS Form 1099-NEC or other applicable tax documents to Plugs who meet the reporting threshold, as required by law.

Failure to provide requested tax information may result in the suspension of payouts until the required documentation is received.

5.6 Acceptable Promotion Practices

Plugs must promote events and referral links in an honest, transparent, and lawful manner. Without limiting the general Prohibited Uses in Section 6, Plugs specifically may not:

• (a) Engage in spamming, including unsolicited bulk messaging via text, email, direct messages, or social media;
• (b) Use deceptive, misleading, or fraudulent marketing tactics, including misrepresenting the nature, price, or availability of events;
• (c) Post referral links on unauthorized coupon, deal, or cashback websites without prior written consent from Visible;
• (d) Use paid advertising (e.g., Google Ads, Meta Ads) to promote referral links in a manner that competes with or infringes upon Visible's own marketing efforts, unless expressly authorized;
• (e) Impersonate Visible, event organizers, or venues in any promotional content;
• (f) Generate fraudulent clicks, referrals, or purchases, including through the use of bots, automated scripts, or self-referrals.

Violation of these promotion practices may result in immediate revocation of Plug status, forfeiture of unpaid commissions, and termination of your Visible account.

5.7 Relationship of Parties

Plugs are independent contractors and are not employees, agents, or representatives of Visible Technologies LLC. Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship between Visible and any Plug. Plugs have no authority to bind Visible or make commitments on its behalf.

5.8 Program Modification and Termination

Visible reserves the right to modify, suspend, or discontinue the Plug Program at any time, with or without notice. In the event of program termination, Plugs will be paid any outstanding commissions that have been earned and verified prior to the termination date, subject to the refund and chargeback provisions in Section 5.4.

6. Prohibited Uses

You agree not to use the Service for any unlawful purpose, to exploit minors, to send spam, or to impersonate others. Use of robots, spiders, or automated means to access the Service for data mining or scraping is strictly prohibited.

Without limiting the foregoing, you may not:

• (a) List events at venues without proper authorization from the venue owner or operator;
• (b) Misrepresent your affiliation with any person, entity, or venue;
• (c) Use the name, logo, trademark, or likeness of any venue, brand, or third party without their express authorization;
• (d) Create misleading listings that imply a partnership, sponsorship, or endorsement that does not exist;
• (e) Manipulate the Plug Program through fraudulent referrals, self-referrals, or artificially generated transactions.

7. Intellectual Property

The App and its original content (excluding User Content) are the exclusive property of Visible Technologies LLC. Our trademarks and trade dress may not be used without prior written consent.

8. Intellectual Property Complaints and Takedown Procedure

Visible Technologies LLC respects the intellectual property rights of third parties. If you believe that Content posted on our platform infringes your intellectual property rights, including trademarks, trade names, or copyrights, you may submit a complaint to support@visibleapp.co with the following information:

• (a) Identification of the intellectual property right you claim has been infringed;
• (b) Identification of the Content you claim is infringing, including the URL(s) of the listing(s);
• (c) A description of how the Content infringes your rights;
• (d) Your full name, title, and contact information;
• (e) A statement that you have a good-faith belief that the use of the material is not authorized by the intellectual property owner, its agent, or the law;
• (f) A statement, under penalty of perjury, that the information in your complaint is accurate and that you are the owner or authorized to act on behalf of the owner of the intellectual property right at issue.

Upon receipt of a valid and complete complaint, Visible will review the reported Content and, at its sole discretion, may remove or disable access to the Content, notify the organizer who posted the Content, and/or suspend or terminate the organizer's account. Visible reserves the right to request additional documentation before taking action.

Visible is under no obligation to act on complaints that are incomplete, lack supporting evidence, or that Visible determines in good faith to be without merit.

9. Dispute Resolution Between Users and Third Parties

Visible Technologies LLC is a neutral platform and does not mediate disputes between event organizers and third parties, including venues, rights holders, or attendees. If a dispute arises between you and any third party in connection with Content posted on the Service, you agree to resolve such dispute directly with the third party.

You acknowledge that Visible has no obligation to become involved in any dispute and shall not be liable for any damages arising from disputes between users and third parties.

10. Indemnification

You agree to indemnify, defend, and hold harmless Visible Technologies LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• (a) Your use of the Service;
• (b) Any Content you post, upload, or otherwise make available through the Service;
• (c) Your violation of these Terms;
• (d) Your violation of any rights of a third party, including but not limited to intellectual property rights, publicity rights, or privacy rights;
• (e) Any claim by a third party, including venues, rights holders, or attendees, arising from events you listed or promoted on the platform;
• (f) Your participation in the Plug Program, including any claims arising from your promotional activities, commissions earned, or tax obligations.

This indemnification obligation shall survive the termination of your account and these Terms.

11. SMS/Text Messaging Program Terms

The following terms govern the Visible SMS/text messaging program operated by Visible Technologies LLC (“Visible”).

11.1 Program Description

Visible operates an SMS messaging program that sends automated text messages to opted-in users. Messages include application submission confirmations, bio completion reminders, deadline notifications, account status updates, and promotional messages about Visible platform features, tips, and services.

11.2 Consent and Enrollment

By providing your mobile phone number and actively checking the SMS opt-in checkbox during account registration at https://visibleapp.co/sign-in, you consent to receive recurring automated marketing and informational text messages from Visible Technologies LLC. The opt-in checkbox is not pre-selected and requires your active consent.

Consent to receive text messages is not a condition of purchasing any goods or services, creating an account, or using the Visible platform. You may use Visible without opting in to SMS.

11.3 Message Frequency

Message frequency varies based on your account activity, applicable deadlines, and promotional campaigns. You may receive multiple messages per week during active application periods and fewer messages during inactive periods.

11.4 Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. Visible Technologies LLC is not responsible for any messaging or data charges imposed by your wireless carrier. Contact your carrier for details about your plan.

11.5 Opt-Out

You may opt out of the SMS program at any time by replying STOP to any text message you receive from Visible. Upon receipt of your STOP request, you will receive a single confirmation message and will no longer receive text messages from this program unless you re-subscribe. You may also opt out by contacting us at support@visibleapp.co.

11.6 Help

For assistance with the SMS program, reply HELP to any text message you receive from Visible, or contact us at support@visibleapp.co.

11.7 Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless service provider and their network availability.

11.8 Mobile Information Privacy

No mobile information, including mobile phone numbers and SMS opt-in data, will be shared with or sold to third parties or affiliates for marketing or promotional purposes under any circumstances.

For complete details on how we handle your information, please review our Privacy Policy.

12. Limitation of Liability and Disclaimer

13. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including breach of these Terms.

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to indemnification, limitation of liability, and intellectual property provisions.

In the event of termination of a Plug account, any pending commissions that have been earned and verified will be paid out in accordance with Section 5.3, subject to the refund and chargeback provisions in Section 5.4. Commissions that have not yet been verified or that are subject to pending investigation will be forfeited.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.

15. Contact Us

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