Legal

Terms of Use

Last updated: July 22, 2026

1. Eligibility and Accounts

The Service is intended for users who are at least 17 years of age. You represent and warrant that you have the legal power, right, and capacity to enter into this agreement. If you are 17 years of age, you may only use the Service with the verifiable consent of a parent or guardian.

When you create an account, you must provide accurate and complete information. You are responsible for safeguarding your credentials and for any activities under your account.

2. Content and License Grant

You are responsible for all data, text, graphics, videos, and materials (“Content”) that you post via the Service. By posting Content, you grant us a worldwide, non-exclusive license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content.

2.1 Watermarking

You acknowledge and agree that Visible Technologies LLC reserves the right to apply a branded watermark or digital identifier to any Content you share on community or public channels to identify the Service as the source and protect the Content from unauthorized scraping.

2.2 Commercial Use of Likeness (Adults 18+ Only)

If you are at least 18 years of age, you grant Visible a royalty-free, perpetual, irrevocable license to use your User Content, name, and likeness in paid advertisements, promotional materials, and commercial communications without further compensation to you. Users under 18 are strictly excluded from commercial advertising use.

3. Marketplace and Ticketing

Visible provides a platform for users to list and purchase event tickets. Visible acts as a facilitator only and is not the event organizer, promoter, or seller of tickets listed by users.

Venue Verification Disclaimer: Visible does not verify, authorize, or guarantee any relationship between event organizers and the venues listed in their events. The inclusion of a venue name in any event listing does not imply endorsement, authorization, or affiliation between the venue and Visible Technologies LLC.

• Seller Warranty: Sellers must be at least 18 years of age and warrant that tickets listed are authentic and valid for entry. Sellers further warrant that they have all necessary rights, licenses, and authorizations to host or promote the events they list, including authorization from any venue named in the listing.
• No Responsibility: Visible is not responsible for event cancellations, venue changes, the accuracy of venue information provided by organizers, or the conduct of event organizers.

4. Payments and Refunds

Except when required by law, all fees for Subscriptions, one-time payments, and Ticket purchases are non-refundable. Visible does not provide credits or prorated billing for cancelled subscriptions.

• Auto-Renewal: Subscriptions automatically renew unless cancelled at least 24 hours prior to the renewal date.
• Chargebacks: Unauthorized chargebacks are a breach of these Terms and may result in immediate account termination.
• Event Cancellations: Refunds for cancelled events are subject to the specific policy of the event host and payment processor.

5. Affiliate & Plug Program

Visible offers a referral and affiliate program (“Plug Program”) that allows eligible users (“Plugs”) to earn commissions by promoting events listed on the platform. Participation in the Plug Program is subject to these Terms and any additional program guidelines published by Visible.

5.1 Eligibility

To participate as a Plug, you must be at least 18 years of age, have an active Visible account in good standing, and provide all required payout and tax information. Visible reserves the right to approve, deny, or revoke Plug status at its sole discretion.

5.2 Commission Structure

Plugs earn commissions on qualifying ticket sales made through their unique referral links. Commission rates may be a percentage of the ticket sale price or a fixed amount per sale, as determined by Visible and/or the event organizer. Commission rates are subject to change at any time. Visible will make reasonable efforts to notify Plugs of material changes to commission rates.

Commissions are calculated based on completed, valid transactions only. A transaction is considered complete when the buyer has successfully purchased a ticket and the applicable refund and chargeback period has expired.

5.3 Payouts

Commissions are paid out through Visible's designated payment processor (e.g., Stripe Connect, PayPal, or direct bank transfer). To receive payouts, Plugs must provide valid and complete payout information, including banking details or payment processor account credentials.

Payouts are processed on a regular schedule as determined by Visible (e.g., monthly or bi-weekly). Visible may establish a minimum payout threshold, below which earned commissions will roll over to the next payout cycle. Visible reserves the right to withhold payouts pending verification of account activity or investigation of suspected fraud or Terms violations.

5.4 Refunds, Chargebacks, and Commission Adjustments

If a ticket sale attributed to a Plug's referral link is subsequently refunded, cancelled, or subject to a chargeback, the corresponding commission will be revoked. Revoked commissions may be deducted from the Plug's pending balance or offset against future payouts. If a Plug's account balance is insufficient to cover the deduction, Visible reserves the right to recover the amount owed.

Visible is not liable for any losses incurred by a Plug as a result of refunds, chargebacks, or commission adjustments.

5.5 Tax Compliance

Plugs are solely responsible for reporting and paying all applicable taxes on commissions earned through the Plug Program. Visible does not withhold taxes on behalf of Plugs unless required by law.

Plugs who earn commissions at or above the applicable tax reporting threshold (currently $600 USD per calendar year for U.S.-based Plugs) may be required to provide a completed W-9 form (or W-8BEN for non-U.S. persons) before payouts can be processed. Visible will issue IRS Form 1099-NEC or other applicable tax documents to Plugs who meet the reporting threshold, as required by law.

Failure to provide requested tax information may result in the suspension of payouts until the required documentation is received.

5.6 Acceptable Promotion Practices

Plugs must promote events and referral links in an honest, transparent, and lawful manner. Without limiting the general Prohibited Uses in Section 7, Plugs specifically may not:

• (a) Engage in spamming, including unsolicited bulk messaging via text, email, direct messages, or social media;
• (b) Use deceptive, misleading, or fraudulent marketing tactics, including misrepresenting the nature, price, or availability of events;
• (c) Post referral links on unauthorized coupon, deal, or cashback websites without prior written consent from Visible;
• (d) Use paid advertising (e.g., Google Ads, Meta Ads) to promote referral links in a manner that competes with or infringes upon Visible's own marketing efforts, unless expressly authorized;
• (e) Impersonate Visible, event organizers, or venues in any promotional content;
• (f) Generate fraudulent clicks, referrals, or purchases, including through the use of bots, automated scripts, or self-referrals.

Violation of these promotion practices may result in immediate revocation of Plug status, forfeiture of unpaid commissions, and termination of your Visible account.

5.7 Relationship of Parties

Plugs are independent contractors and are not employees, agents, or representatives of Visible Technologies LLC. Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship between Visible and any Plug. Plugs have no authority to bind Visible or make commitments on its behalf.

5.8 Program Modification and Termination

Visible reserves the right to modify, suspend, or discontinue the Plug Program at any time, with or without notice. In the event of program termination, Plugs will be paid any outstanding commissions that have been earned and verified prior to the termination date, subject to the refund and chargeback provisions in Section 5.4.

6. Gigs Marketplace (Brands & Creators)

Visible operates a marketplace (“Gigs”) that connects businesses, brands, and their authorized representatives (“Brands”) with eligible users (“Creators”) for paid promotional campaigns, content creation, ambassador programs, and performance-based marketing engagements (each, a “Gig”). Participation in Gigs is subject to these Terms and any additional program guidelines, campaign briefs, or rate cards published by Visible or agreed between a Brand and Creator through the platform.

6.1 Platform Role

Visible solely provides the technology platform to facilitate connections between Brands and Creators, and to support gig discovery, application, tracking, attribution, and payment processing. Visible is not a party to any agreement between a Brand and a Creator, is not a talent agency, employment agency, staffing firm, advertising agency, or broker, and does not supervise, direct, or control any Creator's work. Visible does not guarantee the quality, safety, legality, or outcome of any Gig, the accuracy of any Gig listing, the qualifications of any Creator, or the solvency or conduct of any Brand.

6.2 Eligibility

To participate in Gigs as a Creator, you must be at least 18 years of age, have an active Visible account in good standing, and provide all required payout and tax information. Users under 18 may not participate in Gigs in any capacity. To participate as a Brand, you represent and warrant that you are duly authorized to act on behalf of the business you represent and to bind that business to these Terms. Visible reserves the right to approve, deny, suspend, or revoke Gigs access for any Brand or Creator at its sole discretion.

6.3 Independent Contractor Status

Users participating in Gigs (including Brands and Creators) acknowledge that Creators are independent contractors and not employees, partners, or agents of Visible or the Brand. Visible solely provides the platform to facilitate connections, tracking, and payments. Creators have no authority to bind Visible or any Brand, and nothing in these Terms creates an employment, partnership, joint venture, franchise, or agency relationship. Creators are responsible for their own taxes, withholdings, insurance, business licenses, and compliance with local employment and labor laws. Creators are free to determine their own methods, schedules, and means of completing Gigs, subject only to the deliverable requirements of the applicable Gig. Visible will issue required tax documentation (such as IRS Form 1099) where applicable.

6.4 Gig Payments, Escrow & Auto-Charge

Brands may fund Gigs via Pre-paid Escrow or Auto-Charge. Funds held in Escrow are not bank deposits, are not insured by the FDIC, and do not earn interest for the Brand or the Creator. Visible (through its third-party payment processor, e.g., Stripe Connect) acts solely as a limited payment collection agent on behalf of the Creator for the purpose of accepting funds from Brands. A Brand's payment obligation to a Creator is satisfied when the Brand's funds are received by Visible or its payment processor; Visible's obligation to remit those funds to the Creator arises only upon successful collection.

Once a commission or payout clears the designated “Autonomy Window” (typically 30 days) without a verified refund, reversal, or dispute, funds are locked and owed to the Creator. Visible is not liable for Brand defaults, chargebacks, failed credit card payments, or insufficient funds on Auto-Charge accounts. Creators acknowledge that Visible is only obligated to pay Creators if and when funds are successfully collected from the Brand.

By selecting Auto-Charge, a Brand authorizes Visible and its payment processor to automatically charge the Brand's designated payment method for commissions, fees, and gig payouts as they accrue, without further authorization for each charge. Brands are responsible for maintaining a valid payment method with sufficient funds. Failed Auto-Charge attempts may result in suspension of the Brand's active Gigs, late fees, interest at the maximum rate permitted by law, and collection costs (including reasonable attorneys' fees).

6.5 Platform Fees

Visible charges platform fees for Gigs, which may include a percentage-based take rate on Creator payouts and/or commissions, Brand subscription fees, and transaction or processing fees. Applicable fees are disclosed at the time a Gig is funded, a subscription is purchased, or as otherwise published by Visible. Fees are subject to change; changes apply prospectively to new Gigs and renewals. Except where required by law, all platform fees and Brand subscription fees are non-refundable, including for Gigs that are cancelled, unfilled, or underperform expectations.

6.6 Commission Calculations & Reversals

Commission payouts are calculated based on the net sales price (excluding shipping, taxes, and applied discounts). If a product is refunded by a customer, the pending commission will be reversed. If a refund, chargeback, or reversal occurs after a Creator has already been paid out, Visible reserves the right to apply a negative balance to the Creator's account and deduct the reversed commission from future earnings. If a Creator's future earnings are insufficient to cover a negative balance, Visible reserves the right to invoice the Creator for, and recover, the amount owed. Visible is not liable for any losses incurred by a Creator or Brand as a result of refunds, chargebacks, reversals, or commission adjustments.

6.7 Tracking & Attribution Reliability

Visible utilizes third-party integrations (e.g., Shopify APIs, promo codes, affiliate links) to track sales conversions. Visible is not responsible for missed attributions due to consumer ad-blockers, incorrect API configurations by the Brand, cookie deletion, cross-device tracking limitations, third-party platform outages, or changes to third-party APIs. Commissions are calculated and paid based solely on the data successfully transmitted to and recorded by Visible's systems. Visible's records are final and controlling for the purpose of calculating commissions, absent manifest error. Neither Brands nor Creators shall have any claim against Visible arising from attribution discrepancies between Visible's records and any third-party analytics.

6.8 Gig Content, Deliverables & Licensing

Content created by a Creator in performance of a Gig (“Gig Content”) is subject to the license terms specified in the applicable Gig listing or campaign brief. Unless otherwise specified in the Gig listing: (a) the Creator retains ownership of Gig Content; (b) the Creator grants the Brand a worldwide, royalty-free license to use, reproduce, and display the Gig Content for the Brand's marketing purposes for the duration specified in the Gig; and (c) the Creator grants Visible a worldwide, royalty-free license to use Gig Content to operate, promote, and improve the Service (including display on the Visible platform and in Visible's own marketing).

Creators warrant that all Gig Content is original, does not infringe any third party's intellectual property, publicity, or privacy rights, and does not include music, footage, or other materials the Creator is not licensed to use. Visible does not review, approve, or verify Gig Content and assumes no liability for it. Any content approval process is solely between the Brand and the Creator.

6.9 FTC Compliance & Disclosures

Creators are solely responsible for ensuring that all promotional content complies with Federal Trade Commission (FTC) guidelines and all applicable advertising laws, including clearly and conspicuously disclosing material connections (e.g., using #ad or #sponsored) when promoting a Brand's products or services. Creators are additionally responsible for complying with the terms of service and branded-content policies of any third-party platform (e.g., Instagram, TikTok) on which they publish Gig Content. Visible assumes no liability for a Creator's failure to make required legal disclosures or for a Creator's violation of third-party platform policies. Brands remain responsible for ensuring their product claims are truthful and substantiated; Visible assumes no liability for Brand product claims.

6.10 Non-Circumvention

Brands and Creators who are introduced or connected through the Visible platform agree not to circumvent Visible by soliciting, negotiating, contracting, or completing payment for gig, ambassador, affiliate, or promotional engagements outside the platform for a period of twelve (12) months following their most recent platform interaction, unless a buyout fee published by Visible is paid or Visible provides prior written consent. Circumvention constitutes a material breach of these Terms and may result in account termination, forfeiture of pending payouts, and liability to Visible for the platform fees that would have been payable on the circumvented transaction.

6.11 Brand Obligations & Warranties

Brands represent and warrant that: (a) all products and services promoted through Gigs are lawful, safe, accurately described, and compliant with all applicable laws and regulations; (b) they hold all rights necessary to any trademarks, product images, brand assets, and campaign materials they provide; (c) their Gig listings are accurate and not misleading; (d) they will not use Gigs to promote products prohibited by Visible's guidelines, including alcohol, tobacco, nicotine, vaping products, cannabis, gambling, weapons, adult content, or any product unlawful to market to the campaign's audience; and (e) they will comply with all applicable advertising, consumer protection, and data protection laws. Brands are solely responsible for fulfilling any product shipments, discounts, or other consideration promised to Creators or consumers.

6.12 Gig Cancellations & Disputes

Brands may cancel unfilled Gigs subject to any cancellation terms in the Gig listing. Once a Creator has been accepted and has commenced performance, cancellation and kill-fee terms are as specified in the Gig listing; absent such terms, escrowed amounts attributable to completed and verified deliverables remain payable to the Creator. Disputes between a Brand and a Creator regarding deliverables, quality, or payment shall be resolved directly between the Brand and the Creator. Visible may, but is not obligated to, review evidence and make a final, binding determination regarding the release of escrowed funds. Visible shall not be liable to either party for any such determination made in good faith.

6.13 No Guarantee of Gigs or Earnings

Visible makes no guarantee regarding the availability of Gigs, a Creator's acceptance to any Gig, the amount of commissions or fees a Creator may earn, or the results a Brand may achieve from any campaign. Participation in Gigs is at your own risk.

6.14 Tax Compliance

Creators are solely responsible for reporting and paying all applicable taxes on amounts earned through Gigs. Visible does not withhold taxes unless required by law. Creators who earn at or above the applicable tax reporting threshold (currently $600 USD per calendar year for U.S.-based Creators) may be required to provide a completed IRS Form W-9 (or W-8BEN for non-U.S. persons) before payouts can be processed, and Visible will issue IRS Form 1099-NEC or other applicable tax documents as required by law. Failure to provide requested tax information may result in suspension of payouts and, where required by law, backup withholding. Brands are responsible for any sales, use, or other taxes arising from their own transactions.

6.15 University Non-Affiliation

Gigs, campaigns, and Creator promotional activity are not sponsored by, endorsed by, or affiliated with any college, university, or educational institution. Creators are solely responsible for complying with the policies of their educational institution, including any policies governing on-campus commercial activity, solicitation, or student-athlete name, image, and likeness (NIL) rules, and any obligations to disclose or seek approval for paid engagements.

6.16 Program Modification and Termination

Visible reserves the right to modify, suspend, or discontinue Gigs (in whole or in part) at any time, with or without notice. In the event of program termination, Creators will be paid any outstanding amounts that have been earned, verified, and cleared the Autonomy Window prior to the termination date, subject to Sections 6.4 and 6.6. Unfunded or unverified amounts, and amounts subject to pending investigation, may be withheld or forfeited.

7. Prohibited Uses

You agree not to use the Service for any unlawful purpose, to exploit minors, to send spam, or to impersonate others. Use of robots, spiders, or automated means to access the Service for data mining or scraping is strictly prohibited.

Without limiting the foregoing, you may not:

• (a) List events at venues without proper authorization from the venue owner or operator;
• (b) Misrepresent your affiliation with any person, entity, or venue;
• (c) Use the name, logo, trademark, or likeness of any venue, brand, or third party without their express authorization;
• (d) Create misleading listings that imply a partnership, sponsorship, or endorsement that does not exist;
• (e) Manipulate the Plug Program or Gigs through fraudulent referrals, self-referrals, self-purchases, bot traffic, or artificially generated transactions, clicks, or conversions;
• (f) Post Gig listings that are false, deceptive, or that promote prohibited products or services;
• (g) Circumvent, or attempt to circumvent, Visible's platform fees in violation of Section 6.10;
• (h) Misrepresent audience metrics, follower counts, or engagement statistics, including through purchased followers or engagement.

8. Intellectual Property

The App and its original content (excluding User Content) are the exclusive property of Visible Technologies LLC. Our trademarks and trade dress may not be used without prior written consent.

9. Intellectual Property Complaints and Takedown Procedure

Visible Technologies LLC respects the intellectual property rights of third parties. If you believe that Content posted on our platform infringes your intellectual property rights, including trademarks, trade names, or copyrights, you may submit a complaint to support@visibleapp.co with the following information:

• (a) Identification of the intellectual property right you claim has been infringed;
• (b) Identification of the Content you claim is infringing, including the URL(s) of the listing(s);
• (c) A description of how the Content infringes your rights;
• (d) Your full name, title, and contact information;
• (e) A statement that you have a good-faith belief that the use of the material is not authorized by the intellectual property owner, its agent, or the law;
• (f) A statement, under penalty of perjury, that the information in your complaint is accurate and that you are the owner or authorized to act on behalf of the owner of the intellectual property right at issue.

Upon receipt of a valid and complete complaint, Visible will review the reported Content and, at its sole discretion, may remove or disable access to the Content, notify the organizer who posted the Content, and/or suspend or terminate the organizer's account. Visible reserves the right to request additional documentation before taking action.

Visible is under no obligation to act on complaints that are incomplete, lack supporting evidence, or that Visible determines in good faith to be without merit.

10. Dispute Resolution Between Users and Third Parties

Visible Technologies LLC is a neutral platform and does not mediate disputes between users and third parties, including disputes between event organizers and venues, rights holders, or attendees, and disputes between Brands and Creators (except as expressly provided in Section 6.12). If a dispute arises between you and any third party in connection with Content posted on or transactions conducted through the Service, you agree to resolve such dispute directly with the third party.

You acknowledge that Visible has no obligation to become involved in any dispute and shall not be liable for any damages arising from disputes between users and third parties. You release Visible Technologies LLC (and its officers, directors, employees, and agents) from claims, demands, and damages of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. If you are a California resident, you waive California Civil Code Section 1542 in connection with the foregoing release.

11. Indemnification

You agree to indemnify, defend, and hold harmless Visible Technologies LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• (a) Your use of the Service;
• (b) Any Content you post, upload, or otherwise make available through the Service, including Gig Content;
• (c) Your violation of these Terms;
• (d) Your violation of any rights of a third party, including but not limited to intellectual property rights, publicity rights, or privacy rights;
• (e) Any claim by a third party, including venues, rights holders, or attendees, arising from events you listed or promoted on the platform;
• (f) Your participation in the Plug Program or Gigs, including any claims arising from your promotional activities, commissions or fees earned, or tax obligations;
• (g) If you are a Creator: any failure to make legally required advertising disclosures, any violation of FTC guidelines or third-party platform policies, any claim that you are an employee of Visible or a Brand (including wage, hour, benefits, or misclassification claims), and any claim arising from your Gig Content;
• (h) If you are a Brand: any claim arising from your products or services, product claims, campaign materials, consumer complaints, product liability, or your violation of advertising or consumer protection laws.

This indemnification obligation shall survive the termination of your account and these Terms.

12. SMS/Text Messaging Program Terms

The following terms govern the Visible SMS/text messaging program operated by Visible Technologies LLC (“Visible”).

12.1 Program Description

Visible operates an SMS messaging program that sends automated text messages to opted-in users. Messages include application submission confirmations, bio completion reminders, deadline notifications, account status updates, and promotional messages about Visible platform features, tips, and services.

12.2 Consent and Enrollment

By providing your mobile phone number and actively checking the SMS opt-in checkbox during account registration at https://visibleapp.co/sign-in, you consent to receive recurring automated marketing and informational text messages from Visible Technologies LLC. The opt-in checkbox is not pre-selected and requires your active consent.

Consent to receive text messages is not a condition of purchasing any goods or services, creating an account, or using the Visible platform. You may use Visible without opting in to SMS.

12.3 Message Frequency

Message frequency varies based on your account activity, applicable deadlines, and promotional campaigns. You may receive multiple messages per week during active application periods and fewer messages during inactive periods.

12.4 Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. Visible Technologies LLC is not responsible for any messaging or data charges imposed by your wireless carrier. Contact your carrier for details about your plan.

12.5 Opt-Out

You may opt out of the SMS program at any time by replying STOP to any text message you receive from Visible. Upon receipt of your STOP request, you will receive a single confirmation message and will no longer receive text messages from this program unless you re-subscribe. You may also opt out by contacting us at support@visibleapp.co.

12.6 Help

For assistance with the SMS program, reply HELP to any text message you receive from Visible, or contact us at support@visibleapp.co.

12.7 Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless service provider and their network availability.

12.8 Mobile Information Privacy

No mobile information, including mobile phone numbers and SMS opt-in data, will be shared with or sold to third parties or affiliates for marketing or promotional purposes under any circumstances.

For complete details on how we handle your information, please review our Privacy Policy.

13. Limitation of Liability and Disclaimer

14. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including breach of these Terms.

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to indemnification, limitation of liability, non-circumvention, and intellectual property provisions.

In the event of termination of a Plug or Creator account, any pending amounts that have been earned, verified, and (for Gigs) cleared the Autonomy Window will be paid out in accordance with Sections 5.3 and 6.4, subject to the refund, chargeback, and reversal provisions in Sections 5.4 and 6.6. Amounts that have not yet been verified, that have not been collected from the applicable Brand, or that are subject to pending investigation will be withheld or forfeited. Accounts terminated for fraud, circumvention, or material breach forfeit all unpaid amounts.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.

16. Changes to These Terms

Visible may update these Terms from time to time. Material changes will be communicated by updating the “Last updated” date and, where appropriate, through in-app notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

17. Contact Us

© 2026 Visible Technologies LLC. All rights reserved.