Legal
Last updated: August 11, 2026
The “Visible” application (“App”) and Website are operated by Visible Technologies Inc, 755 S Spring, 2305 Los Angeles, CA 90014. By using the Service, you agree to the terms herein.
The Service is intended for users at least 17 years of age. Minor Users (age 17) require verifiable parental consent. We do not knowingly collect data from individuals under 17. The Gigs marketplace is limited to users 18 years of age and older; we do not collect Gigs-related financial or tax information from minors.
We process your information to provide the Service, ensure security, and comply with law.
Visible applies branded watermarks or digital identifiers to User Content prior to public distribution on Instagram or other community channels. This identifies Visible as the source and deters unauthorized third-party scraping.
For users 18 and older, you grant Visible a royalty-free license to use your User Content, name, and likeness in paid advertisements and brand promotions without further compensation to you. Minor Users are strictly excluded from commercial advertising pools.
Visible acts as a facilitator for ticketing. Users 18+ may sell tickets; Minor Users (17) may purchase only. Visible is not the event organizer. All transactions, subscriptions, and ticket sales are final and non-refundable.
Visible does not verify, authorize, or guarantee any relationship between event organizers and the venues referenced in their event listings. Venue names, addresses, and other location data included in event listings are provided solely by the event organizer and do not imply endorsement, affiliation, or authorization by the venue or by Visible Technologies Inc.
For users participating in the Plug Program, we use the information collected to:
Payout and tax information is stored securely using industry-standard encryption and is accessible only to authorized personnel and compliant third-party payment processors.
For Brands and Creators participating in the Gigs marketplace, we use the information collected to:
When a Brand integrates their e-commerce platform (e.g., Shopify) with Visible, we collect and process order data — including order IDs, order subtotals, discount codes applied, refund status, and timestamps — strictly for the purpose of attributing sales to Creators and calculating commissions. We do not collect, store, or process the end-consumer's personal identifiable information (PII), such as full names, credit card numbers, email addresses, or shipping addresses, from these e-commerce integrations. Brands are responsible for ensuring their own privacy policies and legal bases permit sharing order data with Visible for attribution purposes.
We use AI and machine learning to power features of the Service, including personalized Brand–Creator matching, roommate and friend matching, performance predictions, content generation, gig descriptions, analytics, fraud detection, and automated insights. To provide these features, our algorithms process profile data, gig history, performance metrics, and platform interactions.
Model training: We use anonymized and aggregated data, content, and interactions to train, fine-tune, and improve our AI models and algorithms and to enhance the platform's overall functionality. Biometric verification templates are never used for AI training.
Automated processing: Matching, recommendations, and fraud detection involve automated processing. AI-generated outputs (such as match scores or predictions) are probabilistic and do not represent factual determinations about any user or brand. If you believe an automated outcome affecting your account is in error, you may request review by contacting support@visibleapp.co, and Visible will consider such requests in good faith.
Your data may be transferred to and processed in the United States. We share data with service providers (Payments, Cloud Hosting) solely to facilitate the operation of our Service. We also share data with event creators (attendee names/identifiers) to facilitate entry. Our integration with Meta (Instagram) adheres to Meta's Developer Data Use Policy.
Phone numbers collected for SMS opt-in purposes are shared only with our SMS service provider (Twilio) for the sole purpose of delivering text messages. Mobile phone numbers and SMS opt-in data are never shared with, sold to, or disclosed to any third parties or affiliates for their own marketing or promotional purposes under any circumstances.
Plug Program & Gigs Payout Disclosures: For Plugs and Creators, payout information is shared with our designated payment processor(s) (e.g., Stripe, PayPal) solely for the purpose of processing payments. Tax identification information (SSN, EIN, ITIN) may be shared with tax compliance service providers and reported to the Internal Revenue Service (IRS) or other applicable tax authorities as required by law. We do not sell, rent, or share payout or tax information for marketing or promotional purposes.
Data Sharing Between Brands and Creators: When a Creator applies for or accepts a Gig, we share necessary profile information, social media handles, audience analytics, performance metrics, tracking data, and contact details with the respective Brand to facilitate the partnership. Conversely, Brand information (including campaign briefs and contact details) is shared with Creators for the same purpose. Both parties agree to use this shared data solely for the purpose of evaluating and fulfilling the Gig, and not for unsolicited external marketing, resale, enrichment of third-party databases, or any purpose unrelated to the Gig. Visible is not responsible for a Brand's or Creator's misuse of data shared through the platform, though such misuse violates our Terms of Use and may result in account termination.
Third-Party E-Commerce Integrations: To track commissions, attribution data (such as order IDs and conversion values) is exchanged between Visible and the Brand's e-commerce platform (e.g., Shopify) via authorized API integrations.
AI Service Providers: We may share data with third-party AI service providers (e.g., OpenAI, Google, Anthropic) via their business API services to generate insights, text, matching outputs, or analytics. Data sent to these providers is processed under their respective business and data processing terms, and we use configurations and service tiers that, under those terms, restrict providers from using data we submit to train their generally available foundation models. We do not send payout information, tax identification numbers, or biometric data to third-party AI providers.
Visible Technologies Inc may disclose user information, including organizer account details and Content, when we believe in good faith that disclosure is necessary to: (a) comply with applicable law, regulation, or legal process; (b) respond to valid legal requests, including subpoenas, court orders, or government investigations; (c) protect the rights, property, or safety of Visible Technologies Inc, our users, or the public; or (d) enforce our Terms of Use.
When permitted by law, Visible will make reasonable efforts to notify affected users before disclosing their information in response to legal requests.
Residents have rights to access, rectification, erasure (the “right to be forgotten”), restriction of processing, data portability, and the right to withdraw consent, as well as rights related to automated decision-making and profiling.
Biometric templates are destroyed within one year of inactivity. Transaction records are kept for 7 years. We use industry-standard encryption (AES/TLS) to secure data in transit and at rest.
Visible Technologies Inc retains event listing data, including historical versions and edit logs, for a minimum of two (2) years following the event date or the removal of the listing, whichever is later, for the purposes of legal compliance, dispute resolution, and enforcement of our Terms of Use.
Plug Program & Gigs Data Retention: Payout records, commission histories, gig transaction records, escrow and billing records, attribution logs, and referral activity logs are retained for a minimum of seven (7) years for tax compliance, audit, and dispute resolution purposes. Tax identification information (SSN, EIN, ITIN, W-9/W-8BEN forms) is retained for the period required by applicable tax law (generally seven years from the date of the relevant tax filing). E-commerce order data collected for attribution purposes is retained only as long as necessary to calculate, verify, and audit commissions, and to resolve refund reversals and disputes. Upon request, Plugs and Creators may request deletion of their payout information after the legally required retention period has expired.
Visible Technologies Inc (“Visible”) operates an SMS and text messaging program to communicate with users who have provided their mobile phone number and opted in to receive text messages through the Visible website at https://visibleapp.co.
Messages sent through this program include, but are not limited to: application submission confirmations, bio completion reminders, deadline notifications, account status updates, and promotional messages about Visible platform features and services.
By providing your mobile phone number and actively checking the separate SMS opt-in checkboxes during account registration on our website at https://visibleapp.co/sign-in, you may expressly consent to receive recurring automated transactional/informational and/or promotional/marketing text messages from Visible Technologies Inc, depending on which boxes you select. The opt-in checkboxes are not pre-selected; you must actively choose to opt in to each type of messaging.
Consent to receive text messages is not required as a condition of using our Service, creating an account, or making any purchase.
Message frequency varies depending on your account activity and applicable deadlines. Message and data rates may apply depending on your mobile carrier and plan. Visible is not responsible for any charges imposed by your carrier. Carriers are not liable for delayed or undelivered messages.
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. You may also text STOP to our sending number at any time. Upon opting out, you will receive a single confirmation message, and no further messages will be sent unless you re-subscribe. You may also contact us at support@visibleapp.co to request removal from our messaging program.
For help or questions about the SMS program, reply HELP to any message or contact us at support@visibleapp.co.
No mobile information, including mobile phone numbers and SMS opt-in data, will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Mobile opt-in consent data, including phone numbers and records of consent, will not be rented, sold, or disclosed to any third party under any circumstances. Your mobile information will be used exclusively by Visible Technologies Inc for the purpose of delivering the text messages you have consented to receive and for related program administration.
If you are a third party (including but not limited to a venue owner, trademark holder, or rights holder) and believe that Content on our platform infringes your intellectual property or misuses your name, trademark, or likeness, please refer to Section 10 of our Terms of Use for our formal complaint and takedown procedure.
Visible Technologies Inc processes all intellectual property complaints in accordance with our Terms of Use and applicable law. Visible is a neutral platform and does not independently verify the authorization status of venues or other third-party information listed by event organizers.
Visible Technologies Inc
755 S Spring St., Unit 2305
Los Angeles, CA 90014
Email: support@visibleapp.co
© 2026 Visible Technologies Inc. All rights reserved.